Welcome to our Frequently Asked Questions section. Here you’ll find answers to the most common queries about shopping with Al Hadeed Store.
Placing an order is simple:
You will receive a confirmation once your order is successfully placed.
We currently offer:
✅ Cash on Delivery (COD)
✅ Bank Transfer / Mobile Wallet (if applicable)
Payment options will be shown at checkout.
Delivery times may vary depending on courier services and location.
Yes, Al Hadeed Store ships nationwide to all major cities and serviceable areas across Pakistan.
Yes, orders can be cancelled before they are dispatched. Once shipped, cancellations are not possible.
To cancel an order, please contact us as soon as possible.
We accept returns for unused and unopened products within the specified return period.
Please review our Return & Refund Policy page for complete details.
If your order arrives damaged or incorrect, contact us within 48 hours with clear photos. After verification, we will arrange a replacement or refund.
Once your order is shipped, you may request tracking details by contacting our support team via email or phone.
We are committed to offering quality products and maintaining high standards of customer satisfaction.
📧 Email: alhadeedstore4934@gmail.com
📞 Phone: 0310-6795974
📍 Address: Marghazar Road, Lahore, Pakistan
Our support team aims to respond within 24 hours on business days.
If you still have questions, feel free to contact us — we are always here to help. Thank you for choosing Al Hadeed Store!